FAQs

How long does it take to ship?

Once you place an order, please allow 3-5 business days for it to be processed, packaged, and shipped! Once your order has been shipped, you will receive an email confirmation with a tracking number.

If you have any additional questions regarding shipping, please contact hello@plushplanners.com

Do you offer discount codes?

Yes, I do offer discount codes! Make sure you are subscribed to the newsletter and are following on Instagram so you don't miss out!

Returns and Exchanges

At this time, all orders are final and non-refundable.

For further questions or concerns regarding your order, please contact hello@plushplanners.com and include your name, order number, item(s) wished to be returned and reason. I will be able to assist you there!

Can I change something after I have placed my order?

If you have not yet received a shipping confirmation email, I allow a 24-hour window from date of purchase to make changes to your order.

If you need to make a change to your order, please reach out to hello@plushplanners.com with your name, order number, and the change that you wish to make. I will assist you from there!